Job Brief

We are looking for a Business Quality Officer to work in our busy team in Farnborough.  The ideal candidate will be a team player, hardworking and have excellent attention to detail to ensure all cases are reviewed to meet both the Company’s and regulated standards.

Main Responsibilities

• Review cases pre-sale.
• Communicate with the Paraplanning, Training & Compliance and Technical & Proposition teams with feedback on cases.
• Complete and maintain the structured training and competence scheme.

 Candidate Requirements

• Diploma qualified (essential)
• AF3/AF7 or equivalent (desirable)
• Strong communication skills.
• Accuracy, attention to detail and the ability to compare reports with both written and audio recorded client documents.
• IT literate.
• Pension transfer knowledge is desirable.
• Experience within a Compliance or Advisory role within an FCA-regulated retail environment.

Interview Process

• 1^st Stage = Telephone interview
• 2^nd Stage = Competent Adviser Test (to be taken at home).
• 3^rd Stage = Competency based interview.