How to make a complaint
At Origen we take our customers’ complaints very seriously and always aim to ensure they are handled fairly, efficiently and are resolved at the earliest possible opportunity. Should you have a complaint about us, or any of our products or services please contact:
The Customer Relations Team
Origen Financial Services Limited,
Second Floor,
Ascent 4, 2 Gladiator Way,
Farnborough,
GU14 6XN
Telephone: 0800 819 9111, 9am to 5pm.
Calls are recorded for business purposes.
Email: complaints@origenfs.co.uk
If your complaint is not resolved to your satisfaction, you may have the right to refer it to the Financial Ombudsman Service.
Full details can be found at:
www.financial-ombudsman.org.uk
